The appointment of Frances Paulino as the 11th U.S. Postmaster of Staten Island is a historic moment for both the United States Postal Service and the community. She is not only the first Latina to hold the position but also the second woman.
The installation ceremony was held at the SSG Michael Ollis VFW Post 9587 on June 23 and was attended by over 75 guests. With over 600 employees working across 13 locations, Paulino’s responsibility as Postmaster includes ensuring the delivery of mail to more than 161,000 residential and business points in Staten Island.
Paulino’s family heritage can be traced back to the Dominican Republic. Her parents, Arelis and Jose Lescano, moved to New York in the early 1970s. Frances, along with her sister Margarita and two brothers David and Jose, are all first-generation New Yorkers.
At the installation ceremony, USPS executives and members of the Susan E. Wagner High School Jazz Band were present. Anthony Carlo, the Manager, Customer Service Operations, USPS Manhattan, lauded Paulino’s strong work ethic and leadership skills.
In her speeches, Paulino expressed her sincere gratitude to those who supported her throughout her career. She named District Manager Lorraine Castellano, former Executive Postmasters of the Bronx, Lilliam Rodriguez, and Scott Farrar, retired MCSO Matthew Totero and Ivonne Warden as well as Retail and Post Office Operations Vice President Elvin Mercado among her supporters. Additionally, she thanked CEO and Postmaster General Louis DeJoy, Chief Retail and Delivery Officer and Executive Vice President Joshua Colin, Area Retail and Delivery Operations Vice President Scott Raymond, the New York 1 District team, and Manager, Operations Integrations Ann Ko. Paulino acknowledged her grandmother Francia Liranzo, saying that she, along with her family, is always in her heart. She also thanked her Staten Island team, Manager Customer Service Operations (MCSO) Joseph Raguso, and Acting MCSO Mary Rafferty, for their continuous support.
Paulino brings over 26 years of New York City postal experience to her new role as Postmaster. She started her career in 1997 as a Letter Carrier in Manhattan and graduated from the Associate Supervisor Program in 1999. Afterward, she held positions of increasing responsibility, including Supervisor, Customer Service at Inwood Station, Manager, Customer Service at Woodlawn Station, and Manager, Customer Service Operations in the borough of the Bronx for nine years before her appointment as Postmaster. Paulino’s educational qualifications include graduation from the USPS Managerial Leadership Program and the Advanced Leadership Program. She was nominated in 2023 as the designated Delivering for America, 10-year plan, Year 2 Spokesperson for the New York 1 District.
The appointment of Frances Paulino is a highly significant moment for Staten Island, and it’s a moment that both the residents and conservative-minded citizens of the United States can all appreciate. Paulino’s appointment is indeed historic, as she is the first Latina and second woman to be appointed as the U.S Postmaster of Staten Island. The installation ceremony held to install her was attended by more than 75 guests and held at the SSG Michael Ollis VFW Post 9587 on June 23. One of her significant responsibilities would be overseeing a team of over 600 employees who deliver mail across 13 locations and ensure its delivery to over one hundred and sixty-one thousand business and residential points in the borough.
One of Paulino’s defining characteristics is her family heritage. She comes from a family that can be traced back to the Dominican Republic, and she is immensely proud of that fact. Her parents, Arelis and Jose Lescano, moved to the United States in the early 1970s, and Frances, together with her two brothers- David and Jose- and sister, Margarita, are all first-generation New Yorkers. The installation ceremony was attended by USPS executives from all over the region and members of the Susan E. Wagner High School Jazz Band.
During the ceremony, Anthony Carlo, the Manager, Customer Service Operations, USPS Manhattan, praised Paulino’s strong work ethic and excellent leadership skills, which have been a hallmark of her rise up the ranks. He also pointed out that she was a devoted mother who understood how to strike a perfect balance between her professional and personal life. Postmaster Paulino is supported by a team of over 600 employees who provide retail services across 13 locations and deliver mail to over one hundred and sixty-one thousand residential and business points in the borough.
In several speeches, Paulino thanked her supporters for their unrelenting support. She acknowledged District Manager Lorraine Castellano and former Executive Postmasters of the Bronx, Lilliam Rodriguez and Scott Farrar. She also thanked Retail and Post Office Operations Vice President Elvin Mercado, retired MCSO Matthew Totero and Ivonne Warden, and Manager, Operations Integrations Ann Ko. Paulino also expressed her gratitude to CEO and Postmaster General Louis DeJoy, Chief Retail and Delivery Officer and Executive Vice President Joshua Colin, Area Retail and Delivery Operations Vice President Scott Raymond, and the New York 1 District team.
Frances Paulino also thanked her family and made a special mention of her grandmother, Francia Liranzo, saying that her family, including her late grandmother, is always in her heart. Furthermore, she thanked her Staten Island team, Manager Customer Service Operations (MCSO) Joseph Raguso and Acting MCSO Mary Rafferty. She also expressed gratitude to the team that supported the arrangements for the installation ceremony, saying that their hard work and sacrifices contributed to their shared success.
Frances Paulino brings over 26 years of New York City Postal experience to her new role as Postmaster. Her experience dates back to 1997, where she started as a Letter Carrier in Manhattan. Two years later, she graduated from the Associate Supervisor Program. Along the line, she has held various roles of increasing responsibility, including Supervisor, Customer Service at Inwood Station, Manager, Customer Service at Woodlawn Station, and Manager, Customer Service Operations in the borough of the Bronx for nine years before her appointment as Postmaster.
Another notable aspect of Frances Paulino’s recent appointment is her educational qualifications. She is a graduate of both the USPS Managerial Leadership Program and the Advanced Leadership Program – qualifications that have refined her skills and developed her expertise over time. In 2023, she was nominated as the appointed Delivering for America, 10-year plan, Year 2 Spokesperson for the New York 1 District, reflecting her dexterity and exceptional leadership skills.
Frances Paulino’s appointment is indeed a significant moment for Staten Island and the United States Postal Service in general. She is a fantastic addition to the team and brings her wealth of experience and leadership skills to the table. Her ascent to the position of Postmaster has been remarkable and is widely seen as a testament to her strong work ethic, resilience, and adaptability. Staten Island residents can be rest assured that they are in safe hands with Frances Paulino at the helm of affairs.
In summary, the historic moment when Frances Paulino became the U.S. Postmaster of Staten Island is one that all residents can and should celebrate, irrespective of their political affiliations. It is a moment that pays tribute to diversity and excellence, with Paulino being the first Latina and second woman to hold the position. Her installation ceremony, which was attended by over 75 guests, was held at the SSG Michael Ollis VFW Post 9587, and USPS executives were among the guests. Her duties include overseeing a team of more than 600 employees and ensuring that mail delivery services are provided across 13 locations in the borough.
Anthony Carlo, the Manager, Customer Service, USPS Manhattan, speaks highly of her leadership skills and strong work ethic. Frances Paulino has worked for the New York City Postal Service for more than 26 years in various roles, and she is academically qualified to lead, having graduated from the USPS Managerial Leadership Program and the Advanced Leadership Program. In several speeches, Frances Paulino thanked all who supported her, including her Staten Island team, family, and colleagues at USPS. She also expressed gratitude to the team that supported the arrangements for the installation ceremony.
In all, Frances Paulino’s appointment as the U.S. Postmaster of Staten Island is a significant moment in the borough’s history and a testament to diversity. With her exceptional leadership skills, wealth of experience, and academic qualifications, residents can be confident that they are in safe hands. In summary, Frances Paulino’s appointment should be celebrated as a milestone in the bourough’s history, and all sides of the political spectrum should take pride in celebrating this remarkable feat.
Paulino’s appointment as U.S. Postmaster for Staten Island is an historic moment that underscores the USPS’s strength. Her installation ceremony was held in June at the SSG Michael Ollis VFW Post 9587, where 75 guests joined to celebrate her and the island. Her unique position as the first Latina and second woman to hold this office is cause for celebration across all platforms. As Postmaster, Paulino will oversee a team of over 600 employees who provide retail services in 13 locations, and ensure mail delivery to more than 161,000 residential and business points around the island.
Frances Paulino and her family are first-generation New Yorkers, who are proud of their Dominican Republic heritage, and have called Staten Island home for many years. Her experience in the USPS dates back to 1997 when she began as a letter carrier. Over the years, she has held many positions, with her most recent being Manager, Customer Service Operations in the Bronx for nine years. Paulino’s tenure brings significant expertise to the position, supported by her education having graduated from the USPS Managerial Leadership Program and the Advanced Leadership Program.